- Why vanpool instead of commuting in my own car?
A vanpool can save you time, money and stress. (See benefits.)
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- How much does it cost?
Pricing varies based on the size of the van, the round-trip distance and the type of equipment in a van. The average cost per rider is $90-$150/month.
Call 1-800-VAN-4-WORK for specific pricing in your area.
Many vanpoolers are eligible for a tax incentive (up to $230/mth per rider) which provides a significant tax savings if you vanpool. In addition to the tax incentive, there are also a number of local Counties that provide a significant subsidy (in some counties, up to $400/mth) to eligible vanpools. These subsidies and tax incentives can make the cost-savings vanpooling provides even greater.
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- What does the price include?
The monthly payment includes a late-model vehicle, full-service maintenance program, 24-hour roadside assistance and a comprehensive insurance program. (See The Vanpool Package.) The only additional expenses are fuel and parking (if applicable).
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- What kind of vehicle do I get?
We offer both 12 and 15-passenger bench seat models, as well as 9, 10, 12, and 14-passenger Luxury vans with individual reclining seats, overhead lights, and a number of other amenities.
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- Do I have to lease or buy the vehicle?
No. Most vanpool groups rent their vehicle on a simple monthly basis.
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- How is maintenance handled?
Enterprise covers both minor and major repairs, as well as all scheduled servicing. We will coordinate with a local vendor for van servicing. If the van needs to be kept in a shop overnight, Enterprise will provide a loaner vehicle in most instances.
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- What happens if we breakdown?
Our 24/7 breakdown assistance program guarantees your vanpool group will never be stranded in the event of a breakdown.
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- What happens if the van gets into an accident?
Our comprehensive insurance coverage includes Auto Liability, Comp/Collision, and Uninsured Motorist. If an accident occurs, our breakdown assistance program will arrive to assist you.
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- What about fuel?
It's easy. Most vanpool groups use a gas station fuel card (76, Mobil, etc.) to record all gas transactions and then divide the cost amongst the riders at the end of the month.
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- How is the monthly fare collected?
Typically vanpool groups open a separate "vanpool" checking account at a local bank. Each rider writes a check to the Vanpool Operator (the main driver) each month, who in turn deposits the checks into the vanpool account and writes a single check to Enterprise from that account. As an alternative, you can ask your employer if they would be willing to administer a "pull" from each of the riders' paychecks as a means of fare collection. This also simplifies the process of taking advantage of the Federal Tax incentive available to many vanpool riders.
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- Where do we board the van?
Each day the vanpool group gathers at a predetermined meeting point central to all the riders' homes (e.g. a grocery store or church parking lot) where cars can be left for the day.
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- Where does the van get parked at night?
Either the van is left at the meeting point, or a driver takes it home.
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- Who drives?
Most vans designate two to four drivers to share driving duties. All drivers must be 25 years or older, have a standard driver's license, and have a reasonably clean driving record. Vanpool drivers in California will also need a completed DMV Class B medical exam.
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- Can the drivers use the van for personal use?
Yes. Each van has a personal mileage allowance that any of the drivers can use. That's one of the perks to being a driver!
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- Are there any subsidies available?
In many geographic areas, there are local subsidies available. Call 1-800-VAN-4-WORK to see if there are subsidies available in your area.
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- Do employers provide any financial support?
Most employers do not get financially involved in employee vanpool programs, but they often assist in others ways such as by providing pre-tax payroll deduction services (up to $230/mth per rider) to assist in fare collection, or preferred parking for the vanpool.
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- Are there any special tax incentives?
Yes! Vanpool riders may be eligible for a $230/month, $2760/year Federal Tax Incentive. (See Benefits.)
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- What happens if I lose a rider?
Our Ridematching Program assists vanpool groups in filling empty seats. If the seats can't be filled, the group may choose to switch to a smaller van.
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- What happens if I vanpool to work and have to leave early or stay late?
Enterprise Rent-A-Car (our parent company) offers a Guaranteed Ride Home Program that provides an affordable solution in the event of an unexpected emergency.
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- How long of a commitment do I have to make to a vanpool?
Enterprise vanpools are set up on a simple month-to-month basis. If you decide at any point that you would like to discontinue the vanpool, simply turn in a 30-day notice and return the van at the end of that time period.
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- How do I get started?
Simply call 1-800-Van-4-Work and speak to a customer service representative. The process typically takes less than a week. (See Form a Vanpool.)
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