Preventative Maintenance: Enterprise tracks your van mileage and contacts the Primary Driver when services are needed (e.g. oil changes, safety checks). The maintenance staff dispatches a vendor to pick up the van, service it and return it the same day prior to the vanpool's departure.Unscheduled Repairs: In the case of mechanical problems, the Vanpool Operator contacts the maintenance staff and schedules a time for a loaner van to be delivered to the work site (if needed). When the original van's repairs are complete, it will be returned to the work site to replace the loaner van.
